Jeep Scores Lowest in American Customer Satisfaction by Evander Klum

Asian car makers fast becoming known for quality cars, gaining respect for the reliability and constant improvements in its vehicles over the years. On the other hand, Americans are still not satisfied with the locally made cars like for instance, Chrysler's Jeep, which apparently, received the lowest score in a recent customer satisfaction survey by the University of Michigan. This was the 12th American Customer Satisfaction Index held by the University of Michigan.
The highest score this year was 87 out of the 100 perfect score. Jeep was found to be at the bottom of the list. The famous maker of the Jeep oxygen sensor scored only 75 on the survey done.
Not surprisingly, Toyota Motor Corporation's luxury brand Lexus was able to get the highest score. Following the lead were BMW, General Motors Corporation's Buick and Cadillac, as well as Ford Motor Company's Lincoln and Mercury brands.
Back in 1996, both Korean and Japanese car makers were noted to have dissatisfied their customers that most of the car sales dropped. Toyota Motor Corporation -- which scored 84 points, was in fact among those Asian brands to experience several recalls, not mentioning poor customer service.
It looks like tough times ahead for the US car makers, who seem to be doing their best efforts to get the Asian car makers behind but can't seem to succeed. This was the comment of head of the index Claes Fornell.
On last month's car sales record, the domestic car makers have noted an above 50% decrease in their car sales, in contrast to its Asian rivals. Toyota Motor Corporation was able to pass the General Motor Corporation's worldwide auto sales in the first half of 2007. The Japanese car maker was able to sell 4.72 million units of Toyota vehicles compared to 4.67 noted for the General Motor. Industry observers have already predicted that Toyota will over power the US car maker before the year ends.
In the 12th American Customer Satisfaction Index, people were asked about the cars they bought for the past three years and were asked to rate their level of satisfaction and expectations. They were also asked to rate their vehicles compared to the ideal vehicles as well as the overall satisfaction.
There almost 11,500 car users who contributed for the result by phone from April to June this year. The articul write by: austin dwi and auto insurance quote and san diego dui attorney